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saeed@wisitech.com

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Privacy Policy

Wisitech

Effective Date: September 19, 2025 | Last Updated: September 19, 2025

Table of Contents

Introduction

Wisitech respects your privacy and is committed to protecting your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit wisitech.ca.

By using our website, you agree to this policy. If you do not agree, please stop using our site.

Information We Collect

Personal Information We Collect

We may collect

  • Full name and contact details (email, phone, address)
  • Company information (if you contact us for business purposes)
  • Billing and payment information when you purchase our services
  • Communication records, such as emails or chat messages


All personal information is collected with meaningful consent as required under Canadian privacy law.

Technical Information We Collect

When you visit our site, we automatically collect

  • Internet Protocol (IP) address
  • Browser type and version
  • Device information (operating system, screen size)
  • Pages visited, time spent, and actions taken
  • Cookies and similar technologies (see Cookies section)

How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services
  • To respond to your inquiries and requests
  • To process payments and manage accounts
  • To send updates, newsletters, and marketing communications (only with express consent under CASL)
  • To analyze website performance and user experience through tools such as Google Analytics
  • To comply with legal obligations and resolve disputes


All uses comply with PIPEDA’s requirement for identifying purposes and limiting use.

Cookies and Tracking

Cookies are small text files stored on your device. We use them to:

  • Remember your preferences for future visits
  • Improve site speed and performance
  • Measure traffic and usage patterns
  • Deliver relevant content and ads

You can control cookies through your browser settings. Essential cookies are required for the site to work; non-essential cookies require user consent where applicable under Canadian law.

Data Retention

We keep your personal information only as long as needed:

  • Customer account information: kept while your account is active
  • Marketing data: up to 24 months, unless you withdraw consent earlier (per CASL rules)
  • Technical logs: up to 12 months for security and troubleshooting
  • Legal/transaction records: as required by applicable Canadian law


After retention periods expire, data is securely deleted or anonymized.

Sharing and Disclosure

We may share your information with

  • Service providers (payment processors, hosting providers, analytics tools)
  • Business partners when delivering joint services
  • Legal authorities when required by law or to protect our rights
  • In case of business transfer (merger, acquisition, or sale of assets)

We do not trade, rent, or sell personal information, in accordance with PIPEDA.

International Data Transfers

If your data is transferred outside Canada, we ensure appropriate safeguards are in place, such as:

  • Contractual obligations requiring service providers to protect data to Canadian standards
  • Standard contractual clauses (SCCs) for EU/UK users


Your information may be processed in India or other countries where our service providers operate, but always under protections consistent with PIPEDA.

Your Rights

Depending on where you live, you may have the following rights:

  • Access the personal information we hold about you
  • Correct or update inaccurate information
  • Request deletion of your information where applicable
  • Withdraw consent at any time
  • Request a copy of your data in portable format
  • Opt out of marketing communications

Canadian users can also challenge the accuracy of personal data and request corrections.

To exercise these rights, email us at contact@wisitech.ca.

Children’s Privacy

Our website and services are not directed at children under 13 (or under 16 in the EU).

We do not knowingly collect personal information from children. If we learn we have, we will delete it immediately.

Data Security

We use industry-standard measures to protect your data, including:

  • Secure servers with restricted access
  • SSL encryption for data transfers
  • Regular monitoring for threats and vulnerabilities

While we take strong steps to protect your data, no system is completely secure. Please use strong passwords and protect your accounts.

Data Breach Notification

If a data breach occurs that may affect your personal information, we will:

  • Notify you promptly via email (if available) as required under Canadian law
  • Provide details of the breach and recommended actions
  • Report to relevant Canadian authorities where legally required

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

If changes are material, we will provide a prominent notice on our website or email you directly.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Wisitech
Phone: +1 (437) 443-6991
Email: saeed@wisitech.com

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